ShelterOS

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Portal Ecosystem

Distributed data entry. Zero bottlenecks. Maximum impact.

Adopter Portal

Prospective adopters & public

Browse available animals
Submit adoption application
Upload required documents
Sign contracts electronically
Complete mobile checkout
Receive post-adoption resources

Foster Portal

Shelter foster operations

Shelter-facing case management for foster workflows
View assigned animals
Log daily observations
Upload photos & videos
Report medical concerns
Track supplies needed
Communicate with staff

Volunteer Portal

Registered volunteers

View/sign up for shifts
Log volunteer hours
Access training materials
Communication with coordinators
Track service milestones

Transfer Partner Portal

Rescue partners & shelters

View transfer requests
Accept/decline transfers
Upload pre-transfer records
Track animals in transit
Maintain trust score

Veterinary Partner Portal

Vet clinics & specialists

View referred animals
Submit medical records directly
Access surgery scheduling
Billing integration

Donor Portal

Donors & supporters

View giving history
Download tax receipts
Update payment methods
Manage recurring gifts
Sponsor specific animals
Track campaign progress

Public Adoption Site

General public

Browse adoptable animals
Save favorites
Start adoption application
Report lost/found (Mayday integration)

County Commission Portal

Shelter-facing county oversight & executive review

Read-only executive oversight dashboard
Direct access to county commission reporting
Quarterly public accountability packet
Budget and outcome trend visibility
No operational editing privileges

Staff Dashboard

The command center

All portal activity flows into the unified staff dashboard.
Tasks are auto-generated, priorities are surfaced, and
nothing falls through the cracks.

ACO / Emergency Management Portal

Shelter-facing field response & dispatch

Dispatch & incident intake
Live response coordination
Case triage and routing
Emergency reunification workflows
Court-safe incident logging